Frequently Asked Questions

  1. How do I join Surfhost as a user?
    • Easy click sign in then click the register button, you will then be allowed to set username, email and password
  2. I didn’t receive my email verification?
    • Check spam and junk folders just in case, then if still no good please contact support@surfhost.com.au
  3. How do I join Surfhost as a Business owner
    • Firstly register as above then click ‘Business Account’ to list your services
  4. What is Stripe?
    • Stripe is our payment provider, setting up Stripe as a Business owners allows you to securely get paid
  5. Is Surfhost free to join?
    • Surfhost is free to join, we take a 10% administration charge on each transaction which is used to promote your business and the site online
  6. How do I contact support?
    • Please email support@surfhost.com.au
  7. Are my details kept secure and private?
    • Surfhost is hosted securely and all data is kept secure as per our Privacy policy
  8. What to do if I have a dispute with a Business provider?
    • We have a dispute button option prior to releasing funds allowing you to raise concerns, surfhost will manage this process in line with our terms and conditions

Sign In

Register

Reset Password

Please enter your username or email address, you will receive a link to create a new password via email.